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At Author's Tranquility Press, we understand that circumstances can change, and sometimes you may need to request a refund for our services. This policy outlines the conditions under which we can offer refunds for different aspects of our publishing services.

General Policy:

  • All refund requests must be submitted in writing via email to support@authorstranquilitypress.com.
  • Please include your full name, order number, and a brief explanation of your request.
  • Refunds will be processed within 10 business days of receiving your request.
  • Refunds will be issued to the original payment method used for the purchase.

Non-Refundable Services:

  • Book printing costs: We do not offer refunds for book printing costs, as these are direct expenses incurred on your behalf.
  • ISBNs: We do not offer refunds for ISBNs, as these are non-refundable purchases from Bowker.
  • Custom fees: We do not offer refunds for custom fees, such as cover design fees or illustration fees.

Disclaimer:

This refund policy is subject to change at any time without prior notice. We reserve the right to deny a refund request if we believe it is fraudulent or abusive.

Contact:

If you have any questions about our refund policy, please contact us at +1 (866) 411 8655 or email us at support@authorstranquilitypress.com .

Additional Notes:

We encourage you to review our Terms & Conditions and Service Agreements for additional information about your rights and responsibilities.  
We appreciate your understanding and look forward to working with you to achieve your publishing goals.

 


 

 

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